Load Playtesting for Casino Platform

Client Overview

Game Intro
Our client is one of the uprising casinos in the gaming industry, offering a unique twist on traditional online gambling. The platform provides an interactive and engaging environment, combining enjoyable gameplay with a user-friendly interface that attracts both newcomers and returning players.
Business Requirements
The main goal was to evaluate the website’s performance and stability under a defined number of simultaneous online users.
This assessment was part of the client’s broader initiative to:
- Ensure smooth operation during peak traffic.
- Identify potential performance bottlenecks before major launches or promotional events.
Maintain high-quality user experience under real-world load conditions.
Playtest type
- Load Playtesting

Engagement

Two separate load playtests were conducted, involving:

100 participants in the first test.
200 participants in the second.

Each participant simulated real gameplay behavior to reproduce realistic platform usage patterns.

Game Testing Solutions

Our team managed the entire testing process end to end — from participant recruitment and onboarding to final reporting.

Every tester received:

Detailed test instructions and individual access credentials.
Guidance on how to perform specific in-platform actions across different browsers.

To create realistic multi-user activity, each participant joined the session using three separate accounts across various browsers, effectively generating high concurrent load and interaction diversity.

Business Impact / Benefits Delivered

After the playtests, we:

Optimize backend performance
for peak usage scenarios.
Improve stability and responsiveness
under heavy traffic.
Enhance the overall user experience
ensuring a smooth and reliable platform even during major promotional events.