Last Epoch

Client Overview

  • Game Intro

    Last Epoch is a time-travel action RPG developed by Eleventh Hour Games . With its growing player base and overwhelmingly positive reception on Steam. 

  • Business Requirements

    Our collaboration began in the spring of 2024 with iterative QA tasks focused on specific aspects of the game’s functionality. This initial phase allowed us to assess the workload gradually and set the stage for seamless support as the project transitioned into a full-scale QA partnership later in the year.

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Strategic Actions

Establishing a consistent QA schedule to match the increased testing demand.
Flexible scaling of a full-time QA team over an extended timeline, starting in October 2024 and continuing through Q1 2025 and beyond.
Balancing long-term resource allocation while accommodating a fast-paced development environment.

Solutions

We deployed a dedicated QA team tailored to client needs, focusing on both functionality and the player experience.

Key Solutions Provided:

  1. Functional Testing: Ensuring the game’s core mechanics and features operate as intended.
  2. Multiplayer Testing: ensuring smooth matchmaking and evaluating in-game interactions.
  3. UI/UX Testing: Reviewing interface design for clarity, responsiveness, and accessibility.
  4. Regression Testing: Verifying that new updates didn’t introduce new bugs or impact existing features.
  5. Player Bug Verification: Analyzing and prioritizing user-reported bugs providing detailed reports for the development team.

Business Impact / Benefits Delivered

  • Reduced Bug Count

    Through proactive and meticulous testing, we significantly reduced in-game bugs, enhancing the overall experience.

  • Scalable QA Support

    The ability to scale our team up or down allowed the client to optimize costs while maintaining quality.

  • Efficient Feature Rollouts

    Verified and tested new features with minimal downtime, accelerating the development cycle.

  • Improved Player Feedback Management

    Detailed analysis and prioritization of player-reported issues fostered better community trust.

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